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Medical assistants play an important role in the modern healthcare industry, providing assistance to other professionals and helping attend to patients.
The American Association of Medical Assistants (2023) details a medical assistant’s typical job responsibilities, including preparing patients for examinations; taking medical histories; administering medication as requested by the attending physician; performing electrocardiograms; changing wound dressings or removing stitches; collecting samples for lab testing; serving as liaisons between doctors and patients; and fulfilling various administrative functions (e.g., scheduling appointments, coding medical services, preparing insurance forms, maintaining medical records, etc).
These cross-disciplinary medical professionals work across various healthcare settings, in outpatient clinics, medical offices, and other ambulatory care facilities. Many employers prefer certified medical assistants (CMAs) who have achieved AAMA certification or credentialing through another accredited organization (details below).
In some cases, CMAs have additional specialized certifications allowing them to fulfill other clinical responsibilities. For example, a CMA with a specialization in chiropractic care may assist a chiropractor during an adjustment, whereas a medical assistant who works in the office of an optometrist or ophthalmologist may help with an eye examination. Students who are certain of their future career interests or curious about particular areas of specialization should seek out opportunities to take courses related to the anatomy and physiology of these clinical specializations or seek out practical experiences in a specific type of clinic.
This piece details how to become a certified medical assistant (CMA), including the necessary education, training, and preferred credentialing in this high-growth profession.
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As mentioned in the introduction, medical assistants help other healthcare professionals in both clinical and administrative settings; this may include performing minor procedures such as drawing blood or completing front-office tasks such as calling patients and scheduling appointments.
Unlike physicians and other healthcare professionals, medical assistants are not required to be certified or licensed in most states. Aspiring CMAs are encouraged to reach out to their local state board of medicine—a list of which is provided by the AAMA—to verify all necessary credentialing. That said, it’s no surprise that most employers prefer candidates who have achieved national credentialing as it demonstrates an additional level of commitment to the healthcare profession.
The Bureau of Labor Statistics (BLS) reports that there are five main certifications for medical assistants from entities approved by the National Commission for Certifying Agencies:
The BLS (2022) found that medical assisting is a rapidly growing career, projecting a 16 percent increase in job openings nationally between 2021 and 2031. This growth figure is much more robust than the 5 percent average growth anticipated across all occupations during that same time period. With the predicted addition of 117,800 fresh openings for medical assistants nationwide, it is expected there will be ample job opportunities in the coming decade.
The Bureau of Labor Statistics (May 2022) notes that aspiring medical assistants must typically attend a postsecondary education program lasting one to two years, including anatomy and medical terminology instruction. While these steps may vary by certification desired and state of residence, here is one common route to becoming a CMA in the US.
Perhaps the most important step in this process is completing high school or attaining a GED. At this stage, students should focus on science and math courses that can help prepare them for a CMA career, such as biology, chemistry, physics, statistics, algebra, and related electives. Volunteering at a local clinic or physician’s office may also be advisable. This experience enhances a student’s candidacy for postsecondary school programs and exposes the individual to the rigors of working in a healthcare environment.
While there are no national requirements for a medical assistant’s education, the American Association for Medical Assistants (AAMA) requires that these healthcare professionals complete an approved postsecondary program before seeking certification.
Specifically, the AAMA states that “only graduates of medical assisting programs accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) are eligible to take the CMA (AAMA) certification examination.”
Each of the organizations provides a list of approved programs nationwide. The AAMA states that approved programs generally offer instruction in a wealth of clinical and administrative areas such as human anatomy; medical terminology; pharmacology; first aid; lab techniques; how to administer medicine; coding & insurance processing; record-keeping & accounting; computer competency; and medical law & ethics, to name a few subjects. Additionally, students in these programs typically complete a practicum, an unpaid supervised internship in a healthcare setting.
Alternatively, the AAMA launched a pilot program giving medical assistants another educational pathway to be eligible for the CMA certification exam. This is time-limited, which aims to expand access to certification. To qualify, an applicant must submit proof of the following:
The postsecondary program curriculum must also include courses in anatomy and physiology; pharmacology; infection control; applied mathematics; theory and techniques of intramuscular, intradermal, and subcutaneous injection administration; and theory and techniques of phlebotomy. The cost of documentation review by AAMA is free, but students must pay exam fees if they qualify.
Trenholm State Community College offers an associate in applied science degree and a short-term certificate in medical assisting technology. The AAS degree program is accredited by CAAHEP. Combining theoretical instruction with practical application, the program provides students with the necessary knowledge, professionalism, and skills to perform effectively as healthcare team members.
Graduates can take the American Association of Medical Assistants National Certification and Medical Technologist Examination. After successfully completing these examinations, graduates can earn the title of certified medical assistant or registered medical assistant.
The AAS degree comprises 74 credits, while the short-term certificate comprises 25 credits. The curriculum explores topics such as introduction to medical document production; medical terminology; medical administrative procedures; management of office emergencies; medical office insurance; and medical assisting theory.
Chattahoochee Valley Community College’s associate of applied science program in medical assisting prepares students to perform clinical and administrative tasks to assist physicians in various areas of medical practice. Graduates of this program will be eligible to sit for the Certified Clinical Medical Assistant (CCMA) exam.
Students will learn to take and record medical histories, administer medication, sterilize instruments, assist with minor office procedures, and handle patient emergencies. They will also be prepared for other procedures such as obtaining blood samples, performing routine laboratory procedures, updating and filing patient medical records, filling out insurance forms, and arranging hospital admissions and laboratory services.
Comprising 72 credits, the program includes courses such as medical terminology; principles of biology; medical administrative procedures; cardiopulmonary resuscitation; medical law and ethics; management of office emergencies; medical pharmacology for the medical office; and medical office insurance.
Apart from the AAS degree, Chattahoochee Valley Community College offers several more programs in medical assisting, which include a 30-credit medical assisting short certificate; a 16-credit medical administrative assistant short certificate; a 13-credit electronic health records specialist short certificate; a 4-credit EKG technician program; and a 14-credit phlebotomy short certificate.
El Paso Community College offers an associate of applied science degree in medical assisting technology, preparing students to work in administrative clinic offices, direct patient care, doctor offices, or other related facilities. Students in this program learn about terminology, medical ethics, physiology, anatomy, phlebotomy, pharmacology, laboratory procedures, clinical procedures, and EKGs. Graduates will be eligible to sit for the CMA exam offered through the AAMA or the RMA exam offered through the AMT.
The program comprises 60 credits, including coursework in pharmacology & administration of medications; medical assistant laboratory procedures; wellness and health promotion; medical law and ethics; anatomy and physiology for medical assistants; and medical insurance.
Graduates will be ready to take up positions such as medical assistants, medical records managers, medical assistant instructors, transcription supervisors, and clinical team leaders.
El Paso Community College also offers an 18-credit certificate of completion in administrative medical assistant and a 43-credit certificate of completion in medical assisting technology. Tuition assistance is available to Texas residents.
Finally, after completing an accredited medical assisting program, the individual must pass the CMA (AAMA) Certification Examination or the equivalent through one of the aforementioned organizations. Aspiring CMAs must submit a completed application and a fee of $125 for members or $250 for non-members. Also, CAAHEP- or ABHES-accredited programs generally send official transcripts to the AAMA to verify the student’s candidacy for the certification exam.
The AAMA provides a general outline of the test content, which includes the following categories:
The exam includes 200 multiple-choice questions, and candidates are allowed three attempts to pass. The CMA candidates receive an official copy of their scores approximately within three weeks after the exam. The official CMA (AAMA) certificate arrives six weeks later, officially denoting their status as a CMA.
It’s worth noting that students can take the exam up to one month before completing their medical assisting program. Also, according to the most recent data (between July 2021 and July 2022), there were 9,047 AAMA (CMA) certification candidates, and 58 percent of them passed the exam on their first attempt. In March 2023, there were 75,659 CMAs certified by the American Association of Medical Assistants.
The AAMA (CMA) certification is valid for 60 months. It can be maintained by examination or completing 60 continuing education units (i.e., recertification points) across the following content areas: general (10), administrative (10), clinical (10), and any combination of the three content areas (30).
These steps are necessary for the AAMA credential, and other certifying agencies have slightly different timelines and requirements.
Focusing on only credentialing organizations recognized by the National Commission for Certifying Agencies (NCCA), here is a summary of certification requirements for three other entities:
As previously mentioned, the BLS states that most states do not require medical assistants to be certified. The AAMA keeps a list of the scope of practice laws for medical assistants by the state to help medical assistants determine the legal requirements in the states where they hope to find work.
By illustration, medical assistants in Mississippi are not required to have a state license or be certified to work, while Washington state requires medical assistants to have a state-issued medical assistant credential from the state department of health even if they hold national certification.
Although most states do not require medical assistants to be certified, most employers seek applicants with minimum qualifications, including national-level certification from one of the aforementioned organizations. Becoming a CMA is recommended to be eligible for more job opportunities and future promotions.
Rachel Drummond has contributed insightful articles to MedicalTechnologySchools.com since 2019, where she offers valuable advice and guidance for those pursuing careers in the healthcare field, combining her passion for education with her understanding of the critical role that healthcare professionals play in promoting physical and mental well-being.
Rachel is a writer, educator, and coach from Oregon. She has a master’s degree in education (MEd) and has over 15 years of experience teaching English, public speaking, and mindfulness to international audiences in the United States, Japan, and Spain. She writes about the mind-body benefits of contemplative movement practices like yoga on her blog, inviting people to prioritize their unique version of well-being and empowering everyone to live healthier and more balanced lives.
